Expert Solutions for Admin, Reception, and Billing
Welcome to A Plus, your trusted partner in revolutionising medical practice management. We specialise in providing comprehensive services and tailored solutions designed to enhance efficiency and streamline operations within the medical field.
Our goal is to empower doctors and medical practitioners to focus on what matters most – their patients – while we take care of the intricate details that ensure smooth practice functioning.

Welcome to A Plus, your trusted partner in revolutionising medical practice management. We specialise in providing comprehensive services and tailored solutions designed to enhance efficiency and streamline operations within the medical field.
Our goal is to empower doctors and medical practitioners to focus on what matters most – their patients – while we take care of the intricate details that ensure smooth practice functioning.
Efficiency Redefined: Tailored Services for Your Medical Practice
With our support, you can reduce administrative burdens, improve cash flow, and ultimately provide better care to your patients.
At A Plus, we recognise that effective medical practice management goes beyond mere administrative tasks—it’s about creating an environment where healthcare professionals can thrive.
Our dedicated team brings years of experience and expertise to the table, ensuring that every aspect of your practice, from appointment scheduling to billing and beyond, is handled with precision and care.
Whether you’re a solo practitioner, a small clinic, or a larger healthcare facility, our scalable solutions are tailored to meet your specific needs and objectives. From managing patient records to optimising revenue cycles, we leverage cutting-edge technology and industry best practices to drive tangible results.
A Suite of Services:
Effortless Medical Administration
Admin Services
Our Admin Services are designed to alleviate the burdens of day-to-day administrative tasks, allowing healthcare professionals to focus on patient care. From managing schedules and organising records to handling correspondence and coordinating appointments, our team ensures that your practice runs smoothly and efficiently.
Reception Management
With our Reception Management services, we provide a warm and welcoming experience for your patients from the moment they walk through the door. Our dedicated team handles inquiries, schedules appointments, and manages patient interactions with professionalism and care, ensuring a positive experience for everyone who enters your practice.
Credit Control
Our Credit Control services are aimed at optimising your revenue cycle and ensuring timely payments. From invoicing and billing to following up on outstanding accounts, our team manages your financial processes with precision and diligence, helping you maintain healthy cash flow and minimise revenue leakage.
Billing Solutions
Our Billing Solutions streamline the complex process of medical billing, allowing you to maximise revenue while minimising administrative overhead. From claim submission and insurance verification to payment posting and reconciliation, our experts handle every aspect of billing with accuracy and efficiency, ensuring that you get paid for the services you provide without delay.
Why Choose A Plus?
At A Plus, we understand that selecting the right partner for your medical practice management needs is crucial to the success and sustainability of your business.
What our clients say
Our clientele compromise of some of the top medical practices in South Africa.
Mercia Walters and the A Plus Business team are consummate professionals. Mercia has led my practice administration team for over 10 years, she has demonstrated extensive leadership and guidance within the team. She went on to open A Plus Business and her team took over the management of my emergency department and Urgent care practice. The transition has been a walk in the park. The combination of experience, organisational skill and strategic vision will ensure the success of this company always. A Plus Business ensure that the patient experience from the front desk to leaving the building is seamless. I often think that Mercia and A Plus Business run my life for me!
I cannot recommend the A Plus Business team highly enough. Without having to worry about my bookings and billing services, they have truly taken the stress out of all of it for me, so that I can do my job as an efficiently as possible. Highly professional and competent staff, always ready to go the extra mile to ensure smooth processes. Thank you Mercia and your team for another fantastic year or great service and care.
V Physiotherapy has been very happy with the services of A Plus Business Solutions. They are efficient and kind. They go out of their way to make sure that all your admin is taken care of, so that you can focus on work. From their front desk assistance to working in the background, they are truly a blessing to the practice.
Mercia and her team at A plus business consulting has made my transition into private practice a stress free endeavour.
They have managed my reception, billing and practice administration with professionalism and efficiency since I started private practice. This has allowed me to tailor my practice to my needs and goals and their support has helped the growth of the practice.
I would not hesitate to recommend them to any new graduate facing the daunting task of setting up private practice as their help with administrative tasks frees the practitioner up to concentrate on clinical tasks and service delivery.
Speak to Our Experienced Team Today
Ready to take your medical practice to the next level? Don’t hesitate to reach out to our experienced team at A Plus.
Whether you have questions about our services, want to discuss your specific needs and objectives, or are ready to get started, we’re here to help. Our friendly and knowledgeable team is standing by to listen to your concerns, answer your inquiries, and provide personalised recommendations tailored to your unique situation.